Fleet Administration Co-Ordinator

Job Description

Hireco TL Ltd. is one of the UK and Ireland’s leading vehicle leasing and maintenance providers, with over 40 years of industry experience. Managing a fleet of more than 8,000 assets, we are the UK’s number one purchaser of trailers and a trusted partner to over 70 of the UK’s top 100 transport companies.

We are a growing and forward-looking business and have recently invested significantly in our people and infrastructure. We have just moved into a new, purpose-built multi‑storey facility in Mallusk, Newtownabbey, designed to support our expanding operations and provide a modern, professional working environment.

Our site offers free on‑site parking, an on‑site canteen, and excellent facilities, creating a positive and supportive workplace. As the business continues to grow, we are committed to developing our people and offering genuine opportunities for career progression.

The Job Role:

We’re looking for an organised, customer-focused Fleet Coordinator to join our operations team in Newtownabbey. This is a key role at the heart of our fleet operation, where you’ll help ensure vehicles are maintained, defects are resolved quickly, and customers are kept fully informed.

If you enjoy problem-solving, working in a fast-paced environment, and being the link between customers, workshops, and suppliers, this role offers real responsibility and visibility.

What You’ll Be Doing

Customer & Operational Support

• Act as a main point of contact for customers via phone and email
• Respond to maintenance issues and defects efficiently and professionally
• Coordinate breakdown support to minimise vehicle downtime
• Keep customers updated with clear, timely communication

Fleet & Maintenance Coordination

• Plan and schedule routine maintenance, annual inspections, and defect repairs
• Work with internal systems and telematics to track fleet activity
• Ensure fleet records and compliance documentation are accurate and up to date

Supplier & Cost Control

• Liaise with third-party suppliers and repair agents
• Raise and manage purchase orders in line with agreed pricing
• Use judgment and experience to select the most effective repair solutions

Reporting & Administration

• Maintain accurate records and produce operational reports
• Support team priorities and assist with workload management
• Contribute to continuous improvement and ad hoc operational projects.

What We’re Looking For

Experience

• At least 1 years’ experience in a coordination, fleet, transport, or operations role (desirable)
• Customer service experience in a fast-paced environment
• Exposure to fleet, transport, logistics, or vehicle maintenance is an advantage, but not essential

Skills & Attributes

• Strong communication skills with confidence on the phone and email
• Calm, logical problem-solving approach
• Well organised, with the ability to prioritise tasks and meet deadlines
• Comfortable using Microsoft Excel and Word (intermediate level)
• Able to work independently while contributing positively to a team environment

What You’ll Get in Return

• Competitive salary (depending on experience)
• 33 days annual leave (including public holidays)
• Competitive pension contribution
• Private medical insurance
• Employee Assistance Programme
• Free on-site parking
• Ongoing training and genuine opportunities for career development
• A stable, weekday-only role with no weekend working